Keep everyone updated
Keep customers and staff updated when the plan changes.
Send booking confirmations, reminders, cancellations, payment receipts, and schedule updates by email or SMS.
Session Moved
Audit Log UpdatedBefore
Kitesurf Private Lesson
09:00 – 11:00
After
Kitesurf Private Lesson
11:30 – 13:30
🌊Tide 11:20 AM context checked before confirming the move
Instructor Conflict Check PassedParticipants TransferredNotification Queued
The problem
WhatsApp works until a message gets missed, buried, or sent to the wrong group — and there’s no record of what was actually sent.
How it works
- Automatic booking confirmations and reminders.
- Cancellation and reschedule notices tied to the session.
- Payment receipts sent on confirmation.
- Email and SMS templates per notification type.
- Failure logging when a message doesn’t go through.
Benefits
- Fewer missed updates
- Consistent customer communication
- A record of what was sent
- Less manual messaging